Reviews
June 17, 2026
"I wanted to provide a review regarding my recent experience at Potters Hearing Aid Service. I just received my new hearing aids and I can give 5 stars to Lee for a breadth of knowledge and experience assisting me with my hearing loss. After my first appointment, I was comfortable with his methodology and the upfront and honest approach. The process was quick and effortless and I really feel that Lee supports the products he recommends and if any adjustments are needed he will be there to take care of me. I am completely satisfied and would highly recommend Potters for all your hearing aid needs."
May 16, 2026
"This is my first experience with hearing aids and Lee at Potter's Hearing Aids has been wonderful. I am comparing this to other people's experiences that I have spoken to and Lee was much better from what they told me. Lee's hearing evaluation was very detailed and precise. He went over every aspect of the evaluation and showed me where my hearing losses were. I liked that Potter's had access to many brands to be able to fit me with the most appropriate ones for my individual hearing loss (which was profound). Lee answered all my questions and I was given a great tutorial session after the aids arrived. He did not want to overload me with info so he set up a second session for a week later which I am looking forward to. Lee has made me feel comfortable about this whole new experience. Another positive was the price was several thousand dollars less than what a friend of mine paid at a "big named" hearing aid center. Without a doubt Lee is the hearing aid specialist to see if you are in the market for hearing aids."
December 25, 2025
"Good service once there.left numerous voice messages on phone over couple weeks. So I tried emailing them answered same day to schedule appointment."
November 9, 2025
"Outstanding customer. Takes time to listen. Very reasonable with the best service. I drive from Cedar Rapids because of the excellent service"
September 18, 2025
"After visiting three different Hearing specialist over a few years I pretty much gave up on hearing aids and just tried to get along with what I had. I drove by Potters on fourth Street and I thought maybe I should give them a try, I called my insurance and found out Potters was in my plan and then I called and schedule an appointment with Lee at Potters. What a difference from what I was used to before, Lee performed the best Hearing test I have ever had and he helped me order what hearing aids I could get and really helped me understand how they worked. I’ve had them for a couple months now and I’m hearing sounds that I haven’t heard in years! I really appreciate the help and the concern that Lee showed to me with what I needed to hear better! If you’re having trouble with your Hearing, I highly recommend getting an appointment with Lee at Potters. Thank you !!"